Corporate responsibility management

Responsibility is evident in every Hansel employee’s work, but it is the special responsibility of our corporate responsibility team, which currently has eight members from different parts of the organisation. The responsibility group is chaired by the director of finance, who also answers for it in the Executive Committee. The task of the corporate responsibility group is to improve the processes related to responsibility, monitor the legislation related to responsibility, offer training and share information about responsibility. In November 2021, the responsibility group had a development day, which focused on responsibility audits and emissions calculation.

Responsibility is handled regularly in Hansel’s Board of Directors. At the end of the year, the Board made a summary of their responsibility competence which was delivered to the Ministry of Finance.

Visible responsibility goals

Hansel has developed a tool for assessing the responsibility of the company’s joint procurement, a responsibility analysis, which has been in use since the end of 2019. It is done in all joint procurements. Based on the analysis, two members of the responsibility group will assess whether to grant any responsibility labels for the joint procurement. In 2021, the responsibility analysis was performed in 50 joint procurements (23 joint procurements in 2020). The customer is informed of the joint procurement’s responsibility and granted labels through the responsibility tab on the hansel.fi online service, and they can use the information in their own responsibility reporting, for example.

The aim of the responsibility analysis process is to assist the category manager and the entire tendering team in considering areas of responsibility extensively in connection with the tendering. The analysis assesses the responsibility of the joint procurement in relation to the predefined responsibility goals. The analysis should take a stand on the responsibility goals and assess whether the matter concerns the procurement in question, and what the procurement’s harmful effect or identified risk is. The team must consider how to create a positive impact and what is the action required by Hansel to reduce a negative impact and achieve the positive target. The representatives of the responsibility group support this work.

Joint procurement acknowledges responsibility

In 2021, the responsibility analysis process was developed so that the XRM system would have a note on each joint procurement about which responsibility goals handled in the responsibility analysis it fulfilled. In relation to the environmental label, these goals include a reduction of greenhouse gases, energy efficiency, a reduction of the use of harmful substances, and the circular economy.

For social sustainability, the goals include adherence to work and human rights, employment through procurement, acknowledgement of equality or accessibility, and introducing the Code of Conduct requirement as part of an agreement.

Financial sustainability goals include ensuring sufficient financial performance, cost-effectiveness, or the promotion of security of supply.

The strict monitoring of the responsibility goals enables better reporting.

Responsibility labels for joint procurement

	2021				2020
	EUR M	%	pcs	%	EUR M	%	pcs	%
Reported joint procurement in total	1,051.5		228		916.0		228
Financial responsibility label granted	1,051.5	100	228	100	911.2	99	227	100
Ecolabel granted	621.6	59	180	79	600.5	66	135	59
Social responsibility label granted	191.2	18	55	24	127.0	14	10	4
Innovativeness label granted	0.0	0	0	0	0.0	0	1	0

Responsibility labels by category

Category	Joint procurement 2020, EUR M	Ecolabel, EUR M	Social responsibility label, EUR M	Financial responsibility label, EUR M	Ecolabel, %	Social responsibility label, %	Financial responsibility label, %
Vehicle and logistics services	97.5	81.1	6.4	97.5	83	7	100
Specialist services	127.6	17.5	0	127.6	14	0	100
Food and restaurant services	86.3	86.3	77.6	86.3	100	90	100
Energy	107.1	73.8	3.5	107.1	69	3	100
Personnel and healthcare services	90.7	8.6	8.6	90.7	9	9	100
IT hardware	90.9	73.3	56.0	90.9	81	62	100
Furniture and office services	84.0	83.4	26.3	84.0	99	31	100
Data centre services and hardware	45.4	44.1	0	45.4	97	0	100
Travel and meeting services	20.5	20.3	10.9	20.5	99	53	100
Software	115.1	2.2	0	115.1	2	0	100
Cleaning services and supplies	52.1	52.1	0	52.1	100	0	100
Financial services	66.4	54.9	0	66.4	83	0	100
Data communications	34.8	4.0	2.0	34.8	11	6	100
Security technology and security services	33.1	20.0	0	33.1	60	0	100
Total	1,051.5	621.6	191.2	1,051.5	59	18	100